Tell RayFix what the appliance is doing.
Air-conditioning faults can involve cooling output, airflow, drainage, controls or electrical operation. RayFix starts by identifying the unit type, the room conditions and whether the indoor and outdoor components are operating.
Common symptoms we help customers resolve.
Not cooling
Describe when it happens and whether the fault is constant or intermittent.
Weak airflow
Describe when it happens and whether the fault is constant or intermittent.
Water leaking
Describe when it happens and whether the fault is constant or intermittent.
Unusual noise
Describe when it happens and whether the fault is constant or intermittent.
Intermittent operation
Describe when it happens and whether the fault is constant or intermittent.
Unexpected noise
Describe when it happens and whether the fault is constant or intermittent.
What can cause this problem?
RayFix does not assume the failed part from one symptom alone. These are common areas a professional assessment may consider.
Airflow
Filters, fan problems or coil condition can reduce airflow.
Drainage
Blocked or damaged condensate drainage can cause water leaks.
Controls & sensors
Sensors, remotes or electronic boards influence operation.
Outdoor unit
Fan, electrical or refrigeration-system faults can affect cooling.
Electrical supply
Protection devices, wiring or components can interrupt operation.
Cooling circuit
Refrigeration performance may require specialist testing.
A clear diagnostic process, not guesswork.
We combine the symptom, appliance configuration, model information and site context before deciding what needs attention.
Indoor airflow
Strong, weak or no airflow at the indoor unit.
Air temperature
Warm air, partial cooling or intermittent cooling.
Water leakage
Where water appears and when it starts.
Outdoor operation
Whether the outdoor unit starts and remains running.
Controls
Remote, display, error code and mode settings.
Noise
Rattling, buzzing, grinding or unusual compressor/fan sound.
We start with the exact appliance configuration.
Models that look similar can use different controls and internal components. Send the model label when it is easy and safe to access.
- Residential split systems
- Wall-mounted indoor units
- Selected office systems
- Small commercial split systems
- Cooling-only systems
- Selected heat-pump configurations
Make the first conversation more useful.
Note the unit model, selected mode and temperature, whether the outdoor unit runs, and when leaking or cooling loss occurs. Keep the indoor area accessible.
Stop when the symptom becomes unsafe.
Do not open electrical covers or refrigeration connections. Stop the unit if there is smoke, sparking, a severe electrical smell or water reaching electrical components.
A simple repair journey from request to handover.
Request
Send appliance, symptom, model if known and suburb.
Clarify
We confirm useful details, access and service context.
Diagnose
The appliance behaviour and relevant systems are assessed.
Approve & repair
The next step is communicated before approved work proceeds.
Test & handover
Operation is checked and the outcome is explained.
Use diagnosis to make a better decision.
Older systems with repeated refrigeration or compressor faults may warrant comparison with replacement efficiency and parts support. Smaller drainage, control and fan faults may be more straightforward to repair.
Keep the model number and fault history ready.
Exact appliance details help separate a straightforward repair from a larger condition or parts-availability decision.
Major appliance brands can be submitted for assessment.
Support depends on the exact model, appliance category, fault and parts situation. Send the full model code whenever possible.
More ways we can help.
Answers specific to this appliance category.
Why is my air conditioner blowing but not cooling?
Airflow can remain while sensors, outdoor equipment or the refrigeration system are not performing correctly.
Why is water dripping from the indoor unit?
Condensate drainage, coil condition, airflow and installation factors can contribute. Stop using the system if water is reaching electrical components.
What information helps before a visit?
Send the make/model, selected mode, room temperature, whether the outdoor unit runs and any error code.
Can RayFix help with office air-conditioning?
Selected small commercial and office systems can be submitted for assessment. Include the site type and unit information when booking.
Tell RayFix what your air conditioning is doing.
Send the model if available, the symptom, your suburb and a photo where useful. We will use that information to guide the next step.