Appliance and equipment support designed around business continuity.
RayFix receives commercial enquiries for refrigeration, cold rooms, kitchen and laundry equipment, air conditioning, generators and multi-appliance properties across Gauteng. We focus on clear site information, practical communication and an organised repair path.
When equipment affects stock, service or tenants, the repair process needs context.
Restaurants & hospitality
Refrigeration, cold storage, kitchen appliances, laundry equipment and selected air-conditioning enquiries.
Property portfolios
Landlords, property managers, complexes and multi-unit maintenance teams can submit structured repair requests.
Retail & offices
Support for workplace appliances, staff facilities and selected operational equipment.
Cold rooms & refrigeration
Temperature-related enquiries where stock protection, access and operating context matter.
Give the technician the operating picture, not only the fault.
- Equipment type, brand and model where available.
- Site address, access instructions and onsite contact.
- Current symptoms, temperature, error code or power behaviour.
- Whether the equipment is partly operational or completely down.
- Preferred access window and any operational restrictions.
Site request
Equipment, address, symptoms and business context.
Assessment route
Clarify attendance, diagnosis and access requirements.
Scope & approval
Confirm the practical repair route before work proceeds.
Repair & reporting
Complete approved work, test operation and communicate the outcome.
Need support across more than one appliance or property? Send the list in one commercial enquiry.
Commercial service questions
Can I request a same-day appliance repair?
Same-day requests can be submitted and are confirmed according to technician availability, appliance type and service location.
What should I send when I book?
Include the appliance type, brand/model if known, symptoms or error code, your suburb and the best contact number. A photo of the model plate can also help.
Do you repair appliances onsite?
Many faults can be assessed onsite. The technician can explain when parts, additional testing or workshop work may be required.
Will I understand the next step before work proceeds?
RayFix is organised around a diagnose-and-approve workflow so the repair scope and next step can be communicated clearly.
Which brands can I enquire about?
RayFix accepts enquiries for a broad range of major household appliance brands. Send the exact make and model so support can be confirmed.
Do you handle commercial enquiries?
Yes. Commercial refrigeration, cold rooms, hospitality, property portfolios and other business repair enquiries have a dedicated service path.
Which areas do you cover?
RayFix is positioned for Gauteng and surrounding areas. Send your suburb so current coverage can be confirmed.
Can I upload a photo?
Yes. A photo of the appliance, model label or visible problem can help make the enquiry more useful.