Brand & model information
The model number matters more than a logo alone.
RayFix accepts enquiries across a broad range of major household appliance brands. Exact support can depend on the appliance category, model, age, parts and nature of the fault, so send the complete model label whenever possible.
DEFYSAMSUNGLGBOSCHHISENSEWHIRLPOOLAEGMIDEAELECTROLUXHAIERSMEGSIEMENS
Find the model plate
One photograph can provide useful technical information.
Model labels are often located inside door frames, behind drawers, on the rear cabinet or around the appliance opening. Only photograph the label where it is safe and easy to access.
- Brand and model code
- Serial number if required
- Electrical or product specification
- Exact appliance family
