Website Terms & Conditions
These terms govern general use of the RayFix Appliances website and online repair-enquiry tools.
Service information
Website content is general information. A repair diagnosis, appointment, price, parts requirement or service outcome is not confirmed until RayFix communicates the relevant details directly.
Bookings and availability
Submitting a form, email or WhatsApp message is a repair request and does not by itself guarantee a specific appointment time. Availability may depend on service area, appliance type, technician capacity and parts requirements.
Quotations and approval
Where a quotation or repair scope applies, the customer should review and approve the relevant next step before chargeable work proceeds.
Customer information
Customers should provide accurate contact, location and appliance information and disclose relevant access or safety conditions at the service location.
Parts, warranties and workmanship
Any parts, workmanship or warranty terms should be confirmed on the applicable quotation, invoice or service communication.
Website availability
RayFix may update, suspend or change website content or features from time to time.