Book a RayFix technician in a few clear steps.
Tell us who to contact, where the appliance is located, which appliance needs attention and the problem you are experiencing. Choose your preferred date and time and attach a photo or short video if it helps explain the fault.
Tell us what needs attention
Select the appliance and describe the symptom in your own words.
Add the location
Provide the physical address and suburb so the service route can be planned.
Choose your preferred time
Use the calendar to choose your preferred date and time window. RayFix confirms final availability after receiving the request.
We confirm the next step
Your request is sent directly to RayFix and the team contacts you to confirm the booking details.
Send your appliance repair request.
Choose your preferred appointment below, then complete the booking details. Every request is sent directly to info@rayfixappliances.co.za.
Choose a preferred date and time.
Select a convenient appointment window. RayFix will confirm technician availability after the request is received.
Preferred time window
Choose the time that works best for you.
Same-day or next-day appointments may be available depending on your area, appliance category and technician capacity.
What happens after you book?
Request received
Your booking details arrive with the appliance, location and preferred appointment information.
Booking confirmation
RayFix confirms availability, clarifies any missing information and advises the next step.
Technician visit
The appliance is assessed and the repair route is explained before approved work proceeds.
Booking FAQs
Can I request a same-day appliance repair?
Same-day requests can be submitted and are confirmed according to technician availability, appliance type and service location.
What should I send when I book?
Include the appliance type, brand/model if known, symptoms or error code, your suburb and the best contact number. A photo of the model plate can also help.
Do you repair appliances onsite?
Many faults can be assessed onsite. The technician can explain when parts, additional testing or workshop work may be required.
Will I understand the next step before work proceeds?
RayFix is organised around a diagnose-and-approve workflow so the repair scope and next step can be communicated clearly.
Which brands can I enquire about?
RayFix accepts enquiries for a broad range of major household appliance brands. Send the exact make and model so support can be confirmed.
Do you handle commercial enquiries?
Yes. Commercial refrigeration, cold rooms, hospitality, property portfolios and other business repair enquiries have a dedicated service path.
Which areas do you cover?
RayFix is positioned for Gauteng and surrounding areas. Send your suburb so current coverage can be confirmed.
Can I upload a photo?
Yes. A photo of the appliance, model label or visible problem can help make the enquiry more useful.